DAILY POSITIVE IMPACT – USING HUMOR TO CREATE PUBLIC IMPACT

Posted on | by Peter Prichard
The HR Diary
It happened at a New York Airport. This is hilarious. I wish I had the guts of this girl. An award should go to the United
Airlines gate agent in New York for being smart and funny, while making her point, when confronted with a passenger who probably
deserved to fly as cargo.
A crowded United Airlines flight was canceled. A single agent was re-booking a long line of inconvenienced travelers.
Suddenly, an angry passenger pushed his way to the desk. He slapped his ticket on the counter and said, “I HAVE to be on this flight
and it has to be FIRST CLASS.”
The agent replied, “I’m sorry, sir. I’ll be happy to try to help you, but I’ve got to help these folks first; and then I’m sure we’ll be able to
work something out.”
The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, “DO YOU HAVE ANY IDEA WHO I AM?”
Without hesitating, the agent smiled and grabbed her public address microphone. “May I have your attention, please?”, she began,
her voice heard clearly throughout the terminal. “We have a passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS.
If anyone can help him with his identity, please come to Gate 14″. With the folks behind him in line laughing hysterically,
the man glared at the United Airlines agent, gritted his teeth, and said, “F*** You!”
Without flinching, she smiled and said, “I’m sorry sir, you’ll have to get in line for that, too.”
Life isn’t about how to survive the storm, but how to dance in the rain.
Credits to OliViral
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Have a healthy, positive and impactful life,
Peter Prichard CMF

-AUTHOR – the International #1 Amazon Bestseller and Readers’ Favorite 5 Star Award Recipient – “Have a Positive Impact During Uncertain Times” –
Readers Favorite 5 Star Review stated, “If you want to make a difference in the world, but don’t know where to start, or want to make a difference in your own life, but don’t know how, this book was written for you.”
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100% of the revenue from the sale of my 3 books goes to organizations supporting the themes of those books: lessening  instances of sexual  assault and bullying
( www.theuncomfortableconversation.org ), lessening deaths by tobacco (www.tobaccofreekids.org), and increasing instances of positive impact (dozens of related resources in my non-fiction book mentioned above).